TCI™ warrants its products to be free from defects in material and workmanship under normal use or service for 90 days following date of purchase for listen-only earpiece products and one (1) year for all other products. If a product proves to be defective in material or workmanship, at our discretion we will repair or replace the product and send it to you at our expense. This LIMITED WARRANTY applies only where the products have been properly maintained in accordance with TCI instructions and have not been subject to misuse, negligence or accident. All returns must be authorized by the Returns Authorization (RA) Department and must include the proof of purchase and documentation specifying the claimed defect. Prior to return please contact us at 800-347-1200 for an RA number.
This warranty is given in lieu of all other warranties express or implied, which are specifically excluded, including warranties for merchantability or fitness for a particular purpose. In no even shall seller be liable for incidental or consequential damages to the full extent such may be disclaimed by law.
TCI does provide reasonable and discounted repair services for non-warranty repairs and will, on occasion and with prior approval, repair product manufactured by other companies as a courtesy to our customers.
For any warranty issue, please contact Customer Care for a prompt resolution to your concern at (800) 347-1200. In order to qualify under this warranty, customer must notify the Company or dealer where they purchased the defective product prior to the end of the warranty period.